Shipping policy
Domestic Shipping (Continental US):
- Methods: We offer standard shipping.
- Processing Time: Please allow 1-3 business days for processing before your order is shipped.
- Standard Shipping: Typically takes 3-5 business days for delivery.
- Expedited Shipping: Typically takes 1-2 business days for delivery.
- Free Shipping: We offer free standard shipping on orders over $100 within the continental US.
- Rates: Shipping costs are calculated at checkout based on weight and destination.
International Shipping:
- Destinations: We currently ship to the following countries: [List of countries].
- Methods: We offer international shipping via [List of shipping providers].
- Processing Time: Please allow 1-3 business days for processing before your order is shipped.
- Delivery Time Estimates: Delivery times vary depending on the destination country. You can find estimated delivery times at checkout.
- Customs and Import Taxes: International orders may be subject to customs fees, import taxes, or other charges. These fees are the responsibility of the recipient.
Handling Time:
- All orders are typically processed within 1-3 business days. Orders placed on weekends or holidays will be processed the next business day.
Order Tracking:
- Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment.
Lost or Damaged Packages:
- We are not responsible for lost or damaged packages. If your package is lost or damaged during transit, please contact the shipping carrier to file a claim.
Returns and Exchanges:
- Please refer to our [Return Policy]([Link to your Return Policy page]) for information on returns and exchanges.
Contact Us:
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If you have any questions about our shipping policy, please contact us at:
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Email: info@houseofmotifs.com
Thank you for shopping at House of Motifs!