Shipping policy
Domestic Shipping (Continental US):
- Methods: We offer standard shipping with available carrier options displayed at checkout.
- Processing Time: Please allow 1-3 business days for processing before your order is shipped.
- Standard Shipping: Typically takes 3-5 business days for delivery.
- Expedited Shipping: Typically takes 1-2 business days for delivery.
- Free Shipping: We offer free standard shipping on orders over $100 within the continental US.
- Shipping Rates: Standard Shipping is available for a flat rate of $5. Customers may also select from available shipping carrier options at checkout. Final shipping costs are calculated based on the package weight, destination, and selected shipping method.
Handling Time:
- All orders are typically processed within 1-3 business days. Orders placed on weekends or holidays will be processed the next business day.
Order Tracking:
- Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment.
Lost or Damaged Packages:
- We are not responsible for lost or damaged packages. If your package is lost or damaged during transit, please contact the shipping carrier to file a claim.
Returns and Exchanges:
- Please refer to our [Return Policy]([Link to your Return Policy page]) for information on returns and exchanges.
Contact Us:
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If you have any questions about our shipping policy, please contact us at:
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Email: info@houseofmotifs.com
Thank you for shopping at House of Motifs!